Hello, I'm trying to retrieve a list of termbases from our GroupShare server (2017SR1CU9), But I get the message: "Maximum number of CALs reached.".
We have 15 editor cals and no viewer cals. I guess I get the message because there are 0 viewer cals.
What's the sense of not getting a list of termbases if you have a editor cal available? Shouldn't a editor cal have all the viewer cal privileges?
I filed a case in gateway.sdl.com and they wrote me to raise this question here.
Any help in this?
Thank you very much in advance for any answer.
Hi Enrico Rosso,
As Andrea-Melinda Ghisa has advised, we can confirm that for current versions of GroupShare, at least one Viewer CAL is required in order to retrieve a list of termbases.
We have logged an improvement request with our development team asking that this behaviour is changed in future GroupShare versions so that Editor CALs can also be used to list the TBs.
The change request (CRQ) has been linked in your SDL Gateway account, and you can monitor its status by following the instructions in this article.