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Hello!
I have been using SDL Language Cloud NMT (Generic, English to Polish mostly) with SDL Trados Studio Freelance 2019 for several months. Now the NMT seems to be not present anymore - I cannot add it for a new project.
The issue is not related to words quota, I have not used SDL NMT for the last month.
Should I change my setup somehow?
The screen capture is for the old SDL Language Cloud and I think you want to use 'SDL Machine Translation cloud provider' which is NMT.
Annick Guldentops, thank you - this might be it. Where could I find an instruction how to switch to the most recent SDL Machine Translation?
'SDL Machine Translation cloud provider' is at the bottom of the list of TMs that you can choose from; this displays NMT in the search results. 'SDL Language Cloud is at the top of the list and displays AT in the search results.
Hm :) I have "SDL Langauge Cloud" somewhere on the list and it did provide matches marked as NMT - when it still worked. I never used "SDL Machine Translation (Enterprise)".
Is there a new MT plug-in to be installed for Studio 2019 in order to get NMT matches from "SDL Machine Translation cloud provider"?
It seems to have changed in the meantime and you can now also choose Generic-NMT under SDL Language Cloud (option 3). If I select that I also get NMT. Before I could only select the adaptive MT but that was introduced before the neural version. Not sure if Generic-NMT is the same as SDL Machine Translation Cloud provider (option 10 in my list but not in yours). Sorry I can't help you. Try updating to the latest build if you haven't done that yet. Do you have SR2?
read my comment above first; SDL Machine Translation Cloud provider is an app: https://appstore.sdl.com/list/?search=sdl%20machine%20translation%20cloud
The results of SDL Language Cloud - Generic NMT seem to be the same as SDL Machine Translation Cloud provider; I just tried them out in a project.
I only/always used SDL Language Cloud - Generic NMT (until it stopped working).
I am on SR2, build 15.2.6.2831.
The SDL Language Cloud maintenance (which SDL Support announced last weekend) did not help...