Trados Enterprise, Accelerate, Team and cloud capabilities in Trados Studio > 2. Trados Enterprise, Accelerate, Team & cloud capabilities in Studio

My MT Cloud is not working. Can anybody help?

Ahmed Sa'ad over 3 years ago

SDL Language Cloud Sign In window showing an error message 'Your SDL ID is not linked to any Language Cloud account.' with options to Sign out, SDL Account, OK, and Help.

My MT cloud was working just fine. Just yesterday, it stopped working completely. I don't rely that much on the SDL MT, but it helps me increase my productivity. I don't know how I solve this problem. I have the SDL Trados 2021. The SDL MT should work with this version. Any help and guidance is really appreciated.

Ahmed

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[edited by: Trados AI at 7:03 AM (GMT 0) on 5 Mar 2024]

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0 Ruxandra Grosan over 3 years ago

Hi Ahmed,

Thanks for reporting this issue and sorry to hear you have been having difficulties accessing MT Cloud via Trados Studio. Can you please report the authentication problem at https://gateway.sdl.com/WebToCaseLCMT so that my colleagues in tech support can offer assistance?

Thanks!
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