Anyone knows how to fix Chinese font issue in PDF?

We recently updated from SDL LCA 11 to SDL Tridion Docs 14 (big gap), we did not change our stylesheets and we ensure that the fonts (SimSun and SimHei) used for the Chinese translations are being installed. However, everytime we publish the Chinese PDF, it is always using MS PGothic.

Anyone knows how the fonts are exactly defined in SDL Tridion Docs?

Parents
  • FYI. The Chinese font issue in the PDF is now fixed. Some Chinese characters are no longer displayed as a square or rectangular box, or as a box with a dot, question mark or “x” inside, etc.

     Cause:

    • Some fonts that previously were included in our old SDL LCA 11 have been manually installed but may have been moved into optional font packages, and so may not be detected in our new SDL TD14.
    • Our default fallback CJK language – Japanese used in our old SDL LCA 11 is not working in the new SDL TD14.

     Issue has been fixed after:

    • the Simplified & Traditional Chinese Supplemental fonts (Windows optional feature) has been installed in the CMS servers.
    • the default CJK language in the AH settings has been changed from Japanese to zho-CH (Simplified Chinese).
Reply
  • FYI. The Chinese font issue in the PDF is now fixed. Some Chinese characters are no longer displayed as a square or rectangular box, or as a box with a dot, question mark or “x” inside, etc.

     Cause:

    • Some fonts that previously were included in our old SDL LCA 11 have been manually installed but may have been moved into optional font packages, and so may not be detected in our new SDL TD14.
    • Our default fallback CJK language – Japanese used in our old SDL LCA 11 is not working in the new SDL TD14.

     Issue has been fixed after:

    • the Simplified & Traditional Chinese Supplemental fonts (Windows optional feature) has been installed in the CMS servers.
    • the default CJK language in the AH settings has been changed from Japanese to zho-CH (Simplified Chinese).
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