SDL and Worldserver translation retrieval: Length cannot be less than zero. Parameter name: length

Hi we get a message when retrieving translations for Korean using SDL and world server. Is this an SDL or Worldserver issue? How can we resolve this issue?

 

 

Translation Job id: 1198
Translation Job title: ReactLabels 11-06 day, days, and
Translation management system job id:339084
Source Publication URI: tcm:0-51-1
Source Publication title: 03 Content Master (US English)
Source Item URI: tcm:51-8730
Source Item title: ReactLabels
Target Publication URI: tcm:0-62-1
Target Publication title: 04 Content (kr)
Target Item URI: tcm:62-8730

Length cannot be less than zero.
Parameter name: length

at System.String.CtorCharArrayStartLength(Char[] value, Int32 startIndex, Int32 length)
at Tridion.Common.XmlDiffPatch.XmlDiff.NormalizeText(String text)
at Tridion.Common.XmlDiffPatch.XmlDiffDocument.LoadNode(XmlNode node, Int32& childPosition)
at Tridion.Common.XmlDiffPatch.XmlDiffDocument.LoadChildNodes(XmlDiffParentNode parent, XmlNode parentDomNode)
at Tridion.Common.XmlDiffPatch.XmlDiffDocument.LoadNode(XmlNode node, Int32& childPosition)
at Tridion.Common.XmlDiffPatch.XmlDiffDocument.LoadChildNodes(XmlDiffParentNode parent, XmlNode parentDomNode)
at Tridion.Common.XmlDiffPatch.XmlDiffDocument.LoadNode(XmlNode node, Int32& childPosition)
at Tridion.Common.XmlDiffPatch.XmlDiffDocument.LoadChildNodes(XmlDiffParentNode parent, XmlNode parentDomNode)
at Tridion.Common.XmlDiffPatch.XmlDiffDocument.LoadNode(XmlNode node, Int32& childPosition)
at Tridion.Common.XmlDiffPatch.XmlDiffDocument.LoadChildNodes(XmlDiffParentNode parent, XmlNode parentDomNode)
at Tridion.Common.XmlDiffPatch.XmlDiffDocument.Load(XmlNode node, XmlHash xmlHash)
at Tridion.Common.XmlDiffPatch.XmlDiff.Compare(XmlNode sourceNode, XmlNode changedNode, XmlWriter diffgramWriter)
at Tridion.ContentManager.Data.ChangesDetector.AreEqual(SerializableXmlDocument first, SerializableXmlDocument second)
at Tridion.ContentManager.Data.ChangesDetector.GetPropertyChangeInfo(PropertyInfo propertyInfo, Object subject, Object delta)
at Tridion.ContentManager.Data.ChangesDetector.GetComplexDataChanges(Object subject, Object delta)
at Tridion.ContentManager.Data.ChangesDetector.GetChanges(IdentifiableObjectData subject, IdentifiableObjectData delta)
at Tridion.ContentManager.IdentifiableObject.GetChanges(IdentifiableObjectData deltaData, CompareInstruction instruction)
at Tridion.ContentManager.IdentifiableObject.Save(SaveEventArgs eventArgs)
at Tridion.ContentManager.ContentManagement.VersionedItem.Save(Boolean checkInAfterSave)
at Tridion.TranslationManager.DomainModel.CoreServiceProxy.<>c__DisplayClass19_0.<UpdateXml>b__0()
at Tridion.TranslationManager.DomainModel.CoreServiceProxy.CallWithErrorHandling[T](Func`1 callMethod, String traceFormatString, Object[] traceParameters)
at Tridion.TranslationManager.DomainModel.CoreServiceProxy.UpdateXml(TcmUri tcmUri, XDocument document, UserContext userContext)
at Tridion.TranslationManager.DomainModel.Service.RetrieveFromTranslationTask.UpdateTargetItemXml(TcmItem targetItem, XDocument content)
at Tridion.TranslationManager.DomainModel.Service.RetrieveFromTranslationTask.UpdateTargetItem(TmsTranslationJob tmsJob, TranslationSystemItem item, TcmUri sourceUri, TcmItem targetItem, XDocument content, IEnumerable`1 segments, TcmItemTranslationInfoInstance recievedTranslationInfo, RetrieveReason retrieveReason, WorkflowContext workflowContext)
at Tridion.TranslationManager.DomainModel.Service.RetrieveFromTranslationTask.<>c__DisplayClass12_0.<ProcessFullItem>b__0(TransactionScope scope)
at Tridion.TranslationManager.DomainModel.TmSession.<>c__DisplayClass129_0.<ExecuteInTransactionScope>b__0(TransactionScope scope)
at Tridion.TranslationManager.DomainModel.TmSession.ExecuteInTransactionScope[T](TransactionScopeOption scopeOptions, TransactionOptions transactionOptions, Func`2 func)
at Tridion.TranslationManager.DomainModel.TmSession.ExecuteInTransactionScope(TransactionScopeOption scopeOptions, TransactionOptions transactionOptions, Action`1 action)
at Tridion.TranslationManager.DomainModel.TmSession.ExecuteInTransactionScope(TransactionScopeOption scopeOptions, Action`1 action)
at Tridion.TranslationManager.DomainModel.Service.RetrieveFromTranslationTask.ProcessFullItem(TmsTranslationJob tmsJob, TranslationSystemItem item, XDocument content, IEnumerable`1 segments, RetrieveReason retrieveReason)
at Tridion.TranslationManager.DomainModel.Service.RetrieveFromTranslationTask.ProcessTranslatedItem(TranslationSystemItem item, XDocument content, IEnumerable`1 segments, TmsTranslationJob tmsJob, RetrieveReason retrieveReason)
at Tridion.TranslationManager.DomainModel.Service.RetrieveFromTranslationTask.RetrieveItem(TranslationSystemItem item, TmsTranslationJob tmsJob, IList`1 errorPublicationUris, RetrieveReason retrieveReason)
at Tridion.TranslationManager.DomainModel.Service.RetrieveFromTranslationTask.RetrieveItems(TmsTranslationJob tmsJob, IEnumerable`1 jobStatus, IList`1 errorPublicationUris)