Translate popup takes around 1 minute to open

It takes more than 45 seconds to 1 minute for Translate popup to appear. Customer is having a big bunch of items to send for translation, and it takes quite a lot of time - every time it takes 1 minute to open the popup.

Please let us know if there is any configuration changes which can improve the performance.

Let us know if you need any other information.

  • We could not find any error in the Translation Manager log file, but when we try to RightClick-> Translate on component "tcm:12-279902" we got following error in Tridion CM notification: "() Unable to determine if a valid translation job can be created The translation job details have not been loaded from the database. The translation job details have not been loaded from the database."