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We are planning a big leap from XPP 8.4 to 9.4. Platform requirements state "Red Hat Enterprise Linux 7.5 or later (64-bit)".
Our IT folks would prefer, with a fresh server, to install RHEL 8, pointing out that the "end of life" for RHEL 7 is in 2024. They would like an OS to be at an active support level for at least 5 years. They have an aversion to in-place OS upgrades on the Linux world which they are less familiar with (after a nightmarish 5.3 to 5.5/5.7 in-place upgrade).
Is anyone running XPP 9.3, or planning to run XPP 9.4, on Red Hat EL 8?
From SDL perspective, I feel we need to mention that SDL has not qualified XPP 9.4 (nor XPP 9.3) on RHEL (Linux) 8.
Jonathan DagrestaSDL XPP Engineering
Hi Jay. Should you choose to attempt setting up XPP in an unqualified environment such as RHEL 8, SDL would still accept and attempt to work any reported "core XPP product" issue you encounter. But we…
My advise would be to stick with the platform that is officially supported.Even if there are no problems with RHEL 8 today what about tomorrow? What about after a patch to XPP?
And if your IT staff does…
I understand, Jonathan. And I also understand that even if the actual risk is low (which I believe it to be), SDL will reserve the right to not respond to certain support requests - even under contract maintenance - unless and until the issue can be reproduced on a "qualified" platform. So that does put a damper on the whole idea.
... so that's why I hoped for feedback from any other users who may have taken the plunge.
Hi Jay. Should you choose to attempt setting up XPP in an unqualified environment such as RHEL 8, SDL would still accept and attempt to work any reported "core XPP product" issue you encounter. But we can only try to reproduce and troubleshoot the issue on a qualified platform. In the event we are unable to reproduce the issue on the qualified platform, we would then be forced to stop further investigation/troubleshooting, close the issue, and recommend you move back to a qualified environment.
I would strongly discourage you, or any other XPP customer, from attempting this for the above reasons.
And if your IT staff does not like in-place OS upgrades (which I do have some sympathy for), what about doing a fresh install when the time comes to go to RHEL 8?Nowadays it does not take that long to do a fresh install.I may hope that you are running virtual machines which makes that kind of exercises really a breeze.
Yes, we will [finally] be on VM for this new deployment.
Very good!Then I really do not see any reason for going to an unsupported situation by trying to install on RHEL 8.When the time is there, how long will it take IT to spin up a new server instance of RHEL 8 and to put XPP on it?And I guess that it does not take longer than 1/2 hour to 'personalise' a brand new XPP instance to fully adapt it to your environment...
So what was the question?
So, just to revisit this one last time, does "Red Hat Enterprise Linux 7.5 or later (64-bit)" mean we're okay with applying the "minor releases"? RHEL 7.7 has been out for 6 months, 7.8 is in beta (minor releases typically roll out every 6-12 months). Our IT folks are again pressing the issue of not wanting to start with "older" versions. 7.5 will be 2 years old in April. Depending on when we stand up a new server, IT would like to use 7.7, or 7.8 if it has been released by then.