After applying this hotfix, the Complete Step action will be enabled on a project group level and the behavior will be as expected for projects having custom servlets associated with human steps.

To complete the tasks in multiple project groups at the same time:

- The tasks must be in the same step as the human action servlet assigned to that step.

- The human action servlet must support the completion of project groups.

You can fix this issue by deploying the update to WorldServer 11.4.1, which is available on FTP.

If you cannot deploy it, connect to the Customer Support Web Portal and log a case. You need an account to log a case. If you do not have an account, contact your company's SDL Support Account Administrator.

For instructions on how to configure human action servlets on the WorldServer 11 interface, see the online documentation.