Symptoms:

If you create an asset in Explorer whose name or path has at least 260 characters, include the asset in a project, and then try to open it in Browser Workbench, the following message is displayed: "Error: Execution output. Cannot parse asset data. Details: com.idiominc.ws.filters.FilterParseException: The specified path, file name, or both are too long. [...]".

Resolution:

You can fix this issue by deploying the update to WorldServer 10.4.4 or 10.4.5, available on FTP.

If you cannot deploy it, contact the SDL Support Team:

  • Sign in to your "My SDL" account.
  • Log a support request via Support & Education Support.

Notes:

  • All systems running WorldServer 10.4.4 or 10.4.5 and experiencing this issue should have the hotfix applied.
  • The fix for this issue is also available in WS 11.1.1 CU 3.
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