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Symptoms/Context:
You are trying to create a return package, but the following error message is displayed:
Could not load file or assembly SDL.TranslationStudio.Plugins.WorldServerTranslationProvider.Api and Object reference not set to an instance of an object.
Root Cause:
The SDL.TranslationStudio.Plugins.WorldServerTranslationProvider.Api.dll file is missing from the SDL Trados Studio installation folder. This is by default located here:
for 32bit OS: C:\Program Files\SDL\SDL Trados Studio\Studio4
for 64bit OS: C:\Program Files (x86)\SDL\SDL Trados Studio\Studio4
This might be caused by the installation/update process for Studio not being able to replace/update/place the *.dll due to various reasons like security software or lack of permissions.
for 32bit OS: C:\Program Files\SDL\SDL Trados Studio\Studio4
for 64bit OS: C:\Program Files (x86)\SDL\SDL Trados Studio\Studio4
This might be caused by the installation/update process for Studio not being able to replace/update/place the *.dll due to various reasons like security software or lack of permissions.
Resolution:
Workaround: Reinstall SDL WorldServer Components
- Make sure all SDL applications are closed.
- Go to C:\ProgramData\Package Cache\SDL\SDLTradosStudio2015[_SR2]\modules.
- Run the WorldServerComponents.msi installation file.
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[edited by: Trados AI at 3:42 AM (GMT 0) on 5 Mar 2024]
