Symptoms/context:
Central directory not found
or
Cannot find central directory
The same error happens if the Translate or Review step is completed without first fixing the error and uploading a correct Return package and the Task moves to the Save step.
Resolution 1:
- Re-translating the original export package by applying this procedure: How to-retranslate the original Studio package using the "Apply Perfect Match" Batch using the damaged SDLXLIFF file from a Return package that cannot be imported to WorldServer making sure that - when prompted for the Dependency File - the user select Yes and navigates/selects the source file that should have been previously downloaded from WorldServer. Refer to this article for more details:
Message when opening (a file from) a package in SDL Trados Studio: Dependency file not found
Resolution 2:
If no originally exported WSXZ package is available for re-translation, follow these steps (these are steps for SDL Support since they might be too technical for the end-user):
- Download the source file corresponding to the affected task
- Unpack the Return package (rename it to *.zip and unzip it)
- Open affected bilingual file in SDL Trados Studio
- Go to the temp folder of your user on your local machine (enter %temp% in the Windows Explorer address bar)
- Delete or move all files in the temp folder
- Save the SDLXLIFF bilingual file in SDL Trados Studio and close it.
- Re-open the SDLXLIFF bilingual file: You will be prompted a warning that the dependency file is missing with the option to embed it
- Click ‘Yes’ and select the source file from Step #1 (make sure to select all formats in the open file window, so you can see all files and select the source file)
- Save the bilingual file in SDL Trados Studio (File > Save)
- Replace the original sdlxliff file in the return kit with the one from # 9
- Zip the fixed SDLXLIFF file and rename the ZIP file to *.wsxz
- Upload the Return package and observe that no more error appears during upload.
Reference:
How to-retranslate the original WSXZ Studio package using the "Apply Perfect Match" Batch using the damaged SDLXLIFF file from a Return package that cannt be imported