This resolution explains how to fix the actual root cause of the issue in WorldServer to prevent the problem to happen again.Duplicated External (UI) Name and/or Internal (UI) Name for the Applicable Object Types TD Entry and TD Term should be avoided. Note that WorldServer currently allows such duplicates in two different Applicable Object Types. However: this causes issues for SDL Trados Studio since the Termbase definition resulting from such duplicates is not supported in Studio or SDL Multiterm. This is why SDL Trados Studio cannot open a package including a Termbase with such TermBase definition.
Workaround #1 to be able to open the WSXZ package quickly if required:
IMPORTANT: be aware that when applying this workaround, you will remove the Term Database entirely from the package. The Studio project created out of the changed package will not contain any Termbase.After removing the Term Database from the package, you can convert the TBX file inside the exported package to a SDLTB (Multiterm format) Term Database and associate it with the WorldServer Studio project via Project Settings. You need SDL Multiterm Desktop to be installed on your computer to apply this procedure. Follow the steps described in this article:How to convert a TBX file from a WSXZ package to SDLTB format to be used in SDL trados StudioWorkaround #2This workaround explains how to fix the WSXZ Studio package by keeping the Term Database. Note: this is quite technical, time consuming and not always easy to apply:1. Change the WorldServer package file extension from *.wsxz to *.zip.2. Extract the file.3. Open xcs.xml file on any text editor.4. Find the element ' termNoteSpec name ' and 'descripSpec name ', you will see that the value of their dataCatId is the same. For instance 'Term Context' or 'Business Area'. Note that the element name or type and the dataCatID may vary. What is relevant is that the dataCatID is duplicated.Here are 2 examples:termNoteSpec name='termContext' dataCatId='Term Context',descripSpec name='Term_Context' dataCatId='Term Context'termNoteSpec name='businessArea' dataCatId='Business Area'descripSpec name='Business_Area' dataCatId='Business Area'.5. Change every occurrence of a value of the above elements' attribute 'dataCatId' to any different name, for instance ‘Term Context2’ or ‘Business Area2’.After the change, they will display like this:termNoteSpec name='termContext' dataCatId='Term Context',descripSpec name='Term_Context' dataCatId='Term Context2'termNoteSpec name='businessArea' dataCatId='Business Area'descripSpec name='Business_Area' dataCatId='Business Area2'.6. Save and close the XCS file.7. Compress all of the extracted files to a zip file.8. Change the zip file name extension to *.wsxz.9. Open it in Studio. It will open without error.Please note that there is no need to revert those two elements' dataCatId value back to original state in order to upload the return package back to WorldServer since the Return package contains only the bilingual translated file and not Termbase file.