When you try to segment an IDML or a MIF file in WorldServer, the following error message occurs:
The selected IDML file was created by an unsupported version of Adobe InDesign and will not be processed.The selected MIF file was created by an unsupported version of FrameMaker and will not be processed orThe selected MIF file was created by a version of FrameMaker earlier than 8.0 and will not be processed
WorldServer shows this error message because the original file was created in Adobe InDesign version that is not supported in your version of WorldServer. Check the supported version of your IDML file underManagement > Linguistic Tool Setup > Filter Configurations > Adobe InDesign CS4-CC IDML Studio File TypeBe aware that Adobe has released several updates to its Creative Cloud Suite. This means that if an updated version has been released after your WorldServer version has been released, that IDL CC file could still not be supported.If the error appears with a MIF file, follow the same steps but check underManagement > Linguistic Tool Setup > Filter Configurations > Adobe FrameMaker 8-13 MIF Studio File Type
Resolution 1 As of FTS for WorldServer Version 10.4.3, the Adobe InDesign and InCopy CC File Type and the Adobe FrameMaker File Type feature a new option: The Process unsupported file versions option which enables processing of Adobe InDesign CC or Adobe FrameMaker files even if the file version of Adobe InDesign/InCopy or FrameMaker is higher than the one supported by the FTS release used.If your IDML or MIF source file fails to segment with the error mentioned above, follow these steps:1- in WorldServer, go to Management > Linguistic Tool Setup > Filter Configurations 2- Click on Adobe InDesign CS4-CC IDML Studio File Type (or Adobe FrameMaker 8-13 MIF Studio File Type for MIF files) and open the filter configuration that you are using to segment your IDML files (possibly the Default one). 3- In the Filter Configuration page, click on Common. 4- In the Common page, select the option Process unsupported file versions and click on Save.
Note: Use this option at your own risk. SDL cannot take any responsibility for any issues that may arise when processing Adobe files with unsupported versions.Resolution #2If you are working on an older version of WorldServer (before 10.4.3.): 1. Upgrade WS/FTS to a version which supports the IDML/MIF version used2. Use a lower Adobe InDesign or Frame Maker version to create your IDML or MIF files3. Only for IDML files: change the file version in the designmap.xml file from inside the IDML archive.
Resolution #3NOTE: This workaround (#3) requires changing information in the IDML files. Therefore, this workaround should be applied at your own risk. You should make sure that you back up your original file before applying this workaround..
To retrieve the required information from the IDML file, first make sure you:
product = "8.0(370)". In WorldServer 10.4.2., you could change it to "10.0(70)"