The following error message is displayed when you save an asset in BWB after copying a missing placeholder from source to target: "Cannot save the document. Fix the errors shown below and try again."


You can fix this issue by deploying the update to WorldServer 10.4.4  or 10.4.5, available on FTP .

If you cannot deploy it, contact the SDL Support Team:

  •     Log on to your "My SDL" Account.
  •     Log a support request via Support & Education Support


  • All systems running WorldServer 10.4.4, 10.4.5 and using BWB should have this hotfix applied.
  • The fix for this issue will be available in WS 11.1.