Create an empty TM and, in it, import a TMX file that contains non-textual segments (for example, /////). If you create a project whose assets include those segments and apply the TM, no matches are found for the non-textual segments and they are displayed in WorldServer as not translated or as having no status. However, you can find them in the TM if you search for them.


You can fix this issue by deploying the update to WorldServer 10.4.4 or 10.4.5, available on FTP.

If you cannot deploy it, contact the SDL Support Team:

  • Sign in to your "My SDL" account.
  • Log a support request via Support & Education Support.


  • All systems running WorldServer 10.4.4 or 10.4.5 and experiencing this issue should have this hotfix applied.
  • The fix for this issue is also available in WorldServer 11.1.1.