File type in WorldServer package (Word 2000-2003) not available in Studio 2021

Dear Community,

A vendor reports that the file type included with the WorldServer package (in this case a customized Word 2000-2003) is not available in Studio. I tested on my PC and can confirm that it is NOT available in Studio 2021 but is in Studio 2019.

Is there an additional tweek needed in Studio 2021 beyond installing the app from the App Store that allows WorldServer packages to be used?

Screenshots attached.Screenshot of Trados Studio message window showing no errors or warnings.File explorer window showing a list of files within a WorldServer package, including 'URL.txt', 'settings.xml', and 'FileTypeInfo.xml'.File explorer window displaying a single file named 'Word_2000-2003_v.1.0.0.0_WS_Bayer_Word_2000-2003'.Error message in Trados Studio stating the file was created using a file type definition that does not exist on the system.



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[edited by: Trados AI at 3:50 AM (GMT 0) on 5 Mar 2024]
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