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I upgrade SDL Trados Studio 2019 to 2021.
After upgrade, Business Manager Lite activation not working.
I clicked activation button (right to "Option" button, green shield "V" icon), there is no response.
I paid to buy Business Manager Lite, but in 2021 manager only works in demo version
I also returned Business Manager key, so in my account it is "Available" statys,
delete and reinstall Business Manager or reinstall Trados Studio also no use.
Please help me solve this problem.
I'm a person who is working on this plugin. We've tested activation before release, and it worked. Sorry for problems. Will repeat testing right now and let you know soon.
Hello, we raised this issue as a critical defect with the team - CRQ-20659. We will update this thread as we go and let people know once this is solved.
it doesn't work this way in my case. I activated the plugin in 2019 but it's in demo mode in 2021
Hi Eugene,I updated Trados 2021 SR1 126.96.36.19990 and installed 2021.5.3.4 for 2021, finally activation problem is solved.SDL AppStore > Remove > Install helped that problem. Now that activation button is working.Thank you.
Thank you for letting us know! Sorry that it took so long to fix that!
Thank you Hyesung and Eugene, I just did as Hyesung above and managed to install BM Lite in Studio 2021. Happy New Year to you all.