Baccs 5.0.4 - my invoice templates disappeared

I am asking this question here because there is no forum for Baccs 5.0.4.

First of all, I'd like to ask, since there is no forum for the product I paid for, will there no longer be the possibility to ask questions about problems with Baccs desktop?

My question is:

I had localized my invoice templates. Now the localizations I made have disappeared. The only templates I see in "Reports and Templates" - "Invoice templates" are default templates from 1 to 8.

Even worse, it doesn't let me edit them. "Clone" and "edit in the designer" are greyed out.

What happened?

Thank you.

Parents
  • Hello, Eric,

    Of course you can ask questions about BaccS here, as Business Manager is re-branded BaccS.

    I think templates didn't disappear. Simply check them in the uncategorized group (Custom report). Almost sure they will be there - no chances they were deleted.

    Even worse, it doesn't let me edit them. "Clone" and "edit in the designer" are greyed out.

    Yes, because default templates can't be cloned and edited. But you can click Copy predefined report button to create custom template based on predefined one.

Reply
  • Hello, Eric,

    Of course you can ask questions about BaccS here, as Business Manager is re-branded BaccS.

    I think templates didn't disappear. Simply check them in the uncategorized group (Custom report). Almost sure they will be there - no chances they were deleted.

    Even worse, it doesn't let me edit them. "Clone" and "edit in the designer" are greyed out.

    Yes, because default templates can't be cloned and edited. But you can click Copy predefined report button to create custom template based on predefined one.

Children