I tried to enter payment for an invoice and marked it as paid. However, on Invoices tab it shows - or negative as you can see on the picture attached here. How can I avoid this?
Hello, Gan!
I'm sure that if you open a payment and check its Payment items table, then you will find that amount specified there is larger than invoice amount. Can you please check?
Hello, Gan!
I'm sure that if you open a payment and check its Payment items table, then you will find that amount specified there is larger than invoice amount. Can you please check?
Hi Eugene,
Thanks for your quick reply. This is what I have. Is this what you meant to open?
So, you have a payment (15 USD), and added invoice - 0 USD. So, the whole amount of this payment is "undistributed", which means that not assigned to any invoice. I think you need to check why invoice amount is zero, make it correct, then open this payment, and instead of zero write down 15 in the amount column right after selected invoice.
I was able to fix that.
But now I have another issue. Invoices tab shows -10.45 as highlighted, and Payments tab inside Invoices is shown here. What am I doing wrong? Why is it -10.45 instead of 0?
By the way, must an invoices be linked to a job?
Hello, Gan,
Sorry, I lost this thread and missed to answer. Indeed, looks incorrect, should show zero. But if to simply open invoice and click Save and close, won't this amount be fixed automatically?
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