SDL Trados Business Manager Installation Problem

We have tried all the means to install the TBM 6 in our server and we 

are unable to install it. We would really appreciate if you can get it installed on our 

server so that at least we can use it .

Even after purchasing if we don't get the support for installation then there is no use buying the product.

We have already gone through the provided material and it has not helped out in solving the problem

we are facing. We request you to get it installed from your technical team by accessing our server.

If this cant be done then we would request to take back the software and refund our amount.