Studio 2019 fails when trying to create a new project: An error occured whilst trying to determine the file version.

Hi All,


I have installed the new Studio 2019 under a brand new installation of Windows 10 x64. I have imported my projects and templates from Studio 2017. Now when I try to create a new project I get this:

...which is a hilarious message, as in the best of Trados traditions it means nothing to the paying user, and it also contains a spelling error: occurred. I do appreciate the usage of the archaic form 'whilst' (adds a touch of class).

Typos aside, I can see that others have had the same problem, and so I have read through the answers and:

1. Closed and re-opened Trados. No luck.

2. Added several extensions to the exclusion list of my Kaspersky Internet Security (generally, a bad idea, but I need to be able to create new projects in my shiny new Studio 2019). Alas, this fixed nothing.

3. Renamed the Project Templates directory, as advised in one of the threads:

...thought I had it this time... No.

So do I need to also sacrifice the list of my projects that I have so meticulously saved?

Any and all suggestions welcome.


Best regards,


4 Replies Latest Replies: 21 Aug 2018 9:46 AM by Alison Field
  • Hi

    In general it's a bad idea (because Studio doesn't handle it well) to migrate some resources, like project templates or custom filetypes, from an older version. I would always do this when upgrading:

    1. Read the release notes and see what's changed
    2. Migrate anything that has not changed
    3. Recreate things that have

    Unfortunately project templates often touch everything so I would always recreate them when moving from one version to another. I'd like to see a better migration process built into the upgrade from one version to another but until we have this it makes sense to recreate if in any doubt. I know it takes a while, but the effort spent messing around trying to resolve the problems that can be caused by this could be a lot more.