• Not Answered

crash at spellchecking problem persists even after Trados 2019 Feb 7 SR1 update

Hello,

I have been having this problem since 2009 version. But it is sporadic. Sometimes with XML sometimes with Word documents, when I spellcheck after completing the translation, Trados crashes.

With some files, like the current one, 1009-word Word document. No strings in the text except square brackets [br] . It crashes at Segment 8 or 9 which is a plain text. It could be duration of use. Not sure.

With the larger file, I keep saving every few minutes after making corrections and jot down the segment number when it crashes. I continue from where I left after starting Trados again.

I tried turning off antivirus and firewall. Didn't work. Fresh restarted PC. Did not work. I have this problem in both Windows 7 and Windows 8. Trados 2019. I had recently reset Trados settings.

No specific error message. Just Close Program and Debug buttons available.

Yesterday, upon seeing the notification, I have upgraded to Feb 7 version. No improvement on this. And, worse, Trados can't find that file, though it is there physically. Below is the error message. I can't open the file at all.

Thought and wished this spellcheck issue would have been solved long time ago.

Any ideas

Thank you

Best regards

Hakan

 

 

 

<SDLErrorDetails time="10/02/2019 08:20:12">
  <ErrorMessage>The file at location 'F:\trados2019\projects\enigmasoftware\tr-TR\20190204 enigma cy\20190204 cy cross sell.docx.sdlxliff' does not exist!</ErrorMessage>
  <Exception>
    <Type>System.Exception, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</Type>
    <HelpLink />
    <Source>Sdl.FileTypeSupport.Framework.Implementation</Source>
    <HResult>-2146233088</HResult>
    <StackTrace><![CDATA[   at Sdl.FileTypeSupport.Framework.Integration.FilterManager.BuildExtractor(String filePath, CultureInfo suggestedSourceLanguage, Codepage suggestedCodepage, INativeTextLocationMessageReporter messageReporter)
   at Sdl.FileTypeSupport.Framework.Integration.FilterManager.AddExtractorsForConverter(IMultiFileConverter converter, String[] nativeFilePaths, CultureInfo suggestedSourceLanguage, Codepage suggestedCodepage, EventHandler`1 messageHandler)
   at Sdl.FileTypeSupport.Framework.Integration.FilterManager.GetConverter(String[] nativeFilePaths, CultureInfo sourceLanguage, Codepage suggestedCodepage, EventHandler`1 messageHandler)
   at Sdl.FileTypeSupport.Framework.Integration.FilterManager.GetConverterToBilingual(String[] nativeFilePaths, IBilingualDocumentGenerator writer, BilingualDocumentOutputPropertiesProvider outputSettingsProvider, CultureInfo sourceLanguage, Codepage suggestedCodepage, EventHandler`1 messageHandler)
   at Sdl.TranslationStudio.Editor.TranslationEditor.TranslatableDocument.Load(IJobExecutionContext context)
   at Sdl.Desktop.Platform.Services.JobRequest.Execute(IJobExecutionContext context)
   at Sdl.Desktop.Platform.Implementation.Services.Job.<_worker_DoWork>b__47_0()
   at Sdl.Desktop.Logger.Log.Resources(Object message, Action action)
   at Sdl.Desktop.Platform.Implementation.Services.Job._worker_DoWork(Object sender, DoWorkEventArgs e)
   at System.ComponentModel.BackgroundWorker.OnDoWork(DoWorkEventArgs e)
   at System.ComponentModel.BackgroundWorker.WorkerThreadStart(Object argument)]]></StackTrace>
  </Exception>
  <Environment>
    <ProductName>SDL Trados Studio</ProductName>
    <ProductVersion>15.0.0.0</ProductVersion>
    <EntryAssemblyFileVersion>15.1.2.48878</EntryAssemblyFileVersion>
    <OperatingSystem>Microsoft Windows 8.1</OperatingSystem>
    <ServicePack>NULL</ServicePack>
    <OperatingSystemLanguage>2057</OperatingSystemLanguage>
    <CodePage>1252</CodePage>
    <LoggedOnUser>USKUDAR\HAKAN</LoggedOnUser>
    <DotNetFrameWork>4.0.30319.42000</DotNetFrameWork>
    <ComputerName>USKUDAR</ComputerName>
    <ConnectedToNetwork>True</ConnectedToNetwork>
    <PhysicalMemory>4066584 MB</PhysicalMemory>
  </Environment>
</SDLErrorDetails>


Related