Trados studio 2019 can't start new projects

I changed my laptop few days ago, so I uninstalled the license from the old computer and installed it in the new computer. So far eveything worked perfectly. The big surprise was when I wanted to start a new project. It simply doesn't work. I get the error message "An error occured whilst try to determine the file version" each time I press the button "new project". The only way I've found to be able to start a translation was to drag the document and to start as a single document. Any idea?

2 Replies Latest Replies: 12 Mar 2019 4:07 PM by Steven Whale