SDL Multiterm Widget crashes with Error 1026 .NET Runtime

Hello,

 

the following errors are logged in the Event-Viewer: (the PC is installed with german language)

 

Thanks for any idea to solving the Error.

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Application Error  -  Event ID 1000

Name der fehlerhaften Anwendung: MultiTerm Widget.exe, Version: 12.0.1494.0, Zeitstempel: 0x5581b38d
Name des fehlerhaften Moduls: unknown, Version: 0.0.0.0, Zeitstempel: 0x00000000
Ausnahmecode: 0xc0000005
Fehleroffset: 0x04d38169
ID des fehlerhaften Prozesses: 0x808
Startzeit der fehlerhaften Anwendung: 0x01d3321b7c9c4e83
Pfad der fehlerhaften Anwendung: C:\Program Files\SDL\SDL MultiTerm\MultiTerm12\MultiTerm Widget.exe
Pfad des fehlerhaften Moduls: unknown
Berichtskennung: 11e4b3c7-9e0f-11e7-87c0-e83935354c9d

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

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.NET Runtime  -  Event ID 1026

Anwendung: MultiTerm Widget.exe
Frameworkversion: v4.0.30319
Beschreibung: Der Prozess wurde aufgrund einer unbehandelten Ausnahme beendet.
Ausnahmeinformationen: System.NullReferenceException
bei Sdl.MultiTerm.Widget.Application.EntryViewer.FieldValue_Loaded(System.Object, System.Windows.RoutedEventArgs)
bei System.Windows.RoutedEventHandlerInfo.InvokeHandler(System.Object, System.Windows.RoutedEventArgs)
bei System.Windows.EventRoute.InvokeHandlersImpl(System.Object, System.Windows.RoutedEventArgs, Boolean)
bei System.Windows.UIElement.RaiseEventImpl(System.Windows.DependencyObject, System.Windows.RoutedEventArgs)
bei System.Windows.UIElement.RaiseEvent(System.Windows.RoutedEventArgs)
bei System.Windows.BroadcastEventHelper.BroadcastEvent(System.Windows.DependencyObject, System.Windows.RoutedEvent)
bei System.Windows.BroadcastEventHelper.BroadcastLoadedEvent(System.Object)
bei MS.Internal.LoadedOrUnloadedOperation.DoWork()
bei System.Windows.Media.MediaContext.FireLoadedPendingCallbacks()
bei System.Windows.Media.MediaContext.FireInvokeOnRenderCallbacks()
bei System.Windows.Media.MediaContext.RenderMessageHandlerCore(System.Object)
bei System.Windows.Media.MediaContext.RenderMessageHandler(System.Object)
bei System.Windows.Media.MediaContext.Resize(System.Windows.Media.ICompositionTarget)
bei System.Windows.Interop.HwndTarget.OnResize()
bei System.Windows.Interop.HwndTarget.HandleMessage(MS.Internal.Interop.WindowMessage, IntPtr, IntPtr)
bei System.Windows.Interop.HwndSource.HwndTargetFilterMessage(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
bei MS.Win32.HwndWrapper.WndProc(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
bei MS.Win32.HwndSubclass.DispatcherCallbackOperation(System.Object)
bei System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
bei System.Windows.Threading.ExceptionWrapper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
bei System.Windows.Threading.Dispatcher.LegacyInvokeImpl(System.Windows.Threading.DispatcherPriority, System.TimeSpan, System.Delegate, System.Object, Int32)
bei MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr)
bei MS.Win32.UnsafeNativeMethods.ShowWindow(System.Runtime.InteropServices.HandleRef, Int32)
bei System.Windows.Window.ShowHelper(System.Object)
bei System.Windows.Window.Show()
bei System.Windows.Window.ShowDialog()
bei Sdl.MultiTerm.Widget.Application.AncillaryWindowManagement.ShowResultsWindow(Sdl.MultiTerm.Widget.Application.SearchResultsWindow)
bei Sdl.MultiTerm.Widget.Application.MainWindow.DisplayResults(System.Object, System.EventArgs)
bei System.Windows.Media.Animation.Clock.FireEvent(System.Windows.EventPrivateKey)
bei System.Windows.Media.Animation.Clock.RaiseAccumulatedEvents()
bei System.Windows.Media.Animation.TimeManager.RaiseEnqueuedEvents()
bei System.Windows.Media.Animation.TimeManager.Tick()
bei System.Windows.Media.MediaContext.RenderMessageHandlerCore(System.Object)
bei System.Windows.Media.MediaContext.AnimatedRenderMessageHandler(System.Object)
bei System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
bei System.Windows.Threading.ExceptionWrapper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
bei System.Windows.Threading.DispatcherOperation.InvokeImpl()
bei System.Windows.Threading.DispatcherOperation.InvokeInSecurityContext(System.Object)
bei System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
bei System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
bei System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
bei MS.Internal.CulturePreservingExecutionContext.Run(MS.Internal.CulturePreservingExecutionContext, System.Threading.ContextCallback, System.Object)
bei System.Windows.Threading.DispatcherOperation.Invoke()
bei System.Windows.Threading.Dispatcher.ProcessQueue()
bei System.Windows.Threading.Dispatcher.WndProcHook(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
bei MS.Win32.HwndWrapper.WndProc(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
bei MS.Win32.HwndSubclass.DispatcherCallbackOperation(System.Object)
bei System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
bei System.Windows.Threading.ExceptionWrapper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
bei System.Windows.Threading.Dispatcher.LegacyInvokeImpl(System.Windows.Threading.DispatcherPriority, System.TimeSpan, System.Delegate, System.Object, Int32)
bei MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr)
bei MS.Win32.UnsafeNativeMethods.DispatchMessage(System.Windows.Interop.MSG ByRef)
bei System.Windows.Threading.Dispatcher.PushFrameImpl(System.Windows.Threading.DispatcherFrame)
bei System.Windows.Threading.Dispatcher.PushFrame(System.Windows.Threading.DispatcherFrame)
bei System.Windows.Application.RunDispatcher(System.Object)
bei System.Windows.Application.RunInternal(System.Windows.Window)
bei System.Windows.Application.Run(System.Windows.Window)
bei Sdl.MultiTerm.Widget.Application.App.Main()

 

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

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3 Replies Latest Replies: 21 Sep 2017 2:09 PM by Steven Whale

3 Replies

  • Hi Stefan,

    I think there are possibly a few issues here-

    Based on your account information, I suspect you are working in a heavily restricted corporate domain which may create some installation/update issues.

    Also as I have no idea what version of Studio you are using or Operating system, the following is rather generic.

    The stack trace would indicate that the MultiTerm Widget is causing the problem- so I would suggest removing (and re-installing as ADMINISTRATOR)

    Or resetting - c:\Users\[USERNAME]\AppData\Roaming\SDL\SDL MultiTerm\MultiTerm14

     

    I looked at the other issue with the run time error 1026- and found the following

    www.registryquick.net/.../Fix-Runtime-error-1026-How-to-Fix-Runtime-error-1026-39453.html

    which would possibly indicate missing DLL's (or an out of date .net framework maybe?) as newer Studio versions need .Net 4 or higher.

     

    Kr


    Steve

  • In reply to Steven Whale:

    Hi Steven,

    thanks for your first assessment and solutions proposals.

    Here are more backgroundinformations:

    Windows 7 Enterprise 32bit 6.1.7601.23864
    SDL Multiterm 2015 SR2
    .NET 2.0.50727.5420
    .NET 3.0.30729.5420
    .NET 3.5.30729.5420
    .NET 4.6.01055
    .NET 4.7.02053

    First I uninstall Multiterm complete and deleting the the folders under the userprofile. After reinstall, the wizard working perfect for a couple of Days. Then the named error appears again. I have try it with an fresh installed system, too. This all was done with administrator-rights.

    Its happend only with the Wizard. All other parts of Multiterm are working.

    I suspect an missing or wrong value in an variable or config. Unfortunately I haven,t found an suspicious value in an configfile.

    Greetings

    Stefan Welker
  • In reply to Stefan Welker:

    We have the same problem :(

    Win10 Enterprise 64 bit
    SDL multiterm 2017 SP1
    .net 3.5 and 4.7

    can you fix this problem .. what was the solution ..

    pleeeeassseeee ;-)

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