Multiterm not starting

New error message today, last week it was working, whitelisted in firewall, antivirus. 

Any idea?

1 Replies Latest Replies: 17 Feb 2019 12:09 PM by Alison Field
  • Hi 

    So what has changed since last week?

    Did you update Studio? If so, open MultiTerm and update that also.

    Was there a Windows update?

    If so, go to Control Panel and repair Studio then MultiTerm's components listed there... Repair Studio first:

    Close all SDL applications.
     
    Open the Control Panel via Windows button>Windows System>Control Panel:
    Windows Vista/7: Start > Control Panel > Programs > Programs and Features.
    Windows 8: Right-click on the screen at bottom-left corner and choose Control Panel > Uninstall a Program.
    Windows 10: Right-click on Start (Windows button) >Windows System > Control Panel > Select View by: Small Icons > Programs and Features.
    Click/highlight the relevant SDL product in the list (e.g. SDL Trados Studio 2019 SR1) and click Repair on the top toolbar (or in right-click context menu).
    Restart Studio.
     
    Repeat the above for the MultiTerm components. 
     
    All the best,
    Alison

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