Studio 2017 crashing and not opening

Hello, I've been having problems with Studio 2017 from the first day I used. Extremely slow, constant crashing.

I started working on a a project yesterday but Studio 2017 freezes every five minutes, every time I try to confirm a segment. Now, after the umpteenth crash, Studio does not open at all and gives  me an error message: here is an error in XML document (150, 33) Unexpected end of file parsing Name has occurred.

I'm stuck and the delivery date is getting closer.

I'd appreciate your help.

Also, do you know how can I contact support regarding this? I mean, I cannot even use Studio anymore, it won't open. 

Look forward to hearing from you.

Thanks,

Gaby

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