Hello,I have a Freelance PLUS Licence for Studio 2015. One of my computers crashed and I was obliged to replace the hard disk. At restart, Studio says my licence has expired and asks me to activate it, but when I copy the activation code, the activation fails. In my SDL Account I have 1 licence in use + 1 extra activation in use. On the secondary PC (a laptop), Studio is still working but I really need to have my licence back on my primary PC. Could you help me and tell me what to do? I really need someone resets my licence, please.Thank you so much in advance!Fiorella
Both activations of your license appear to be in use. You need to contact the licensing team and ask them to reset your license. You can do this by going on the following link:
You will have to click right on "Request license reset".