Problems with proper functioning of Studio Starter version 2021 (SR1

So far I have been using the Studio Starter version 2021 (SR1 without any problems. But recently I receive error messages, when trying to load a single document for translation (see error message 1 attached) or opening any *.xliff file (see error message 2). 

I have followed all the steps recommended on the website ( apart from the last one, i.e. to repair/reset Studio via the app FreshStart, as I can not download it (see error message 3).

Can you help me? 


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