Multiterm 2017 problem when merging terms

Hello everyone!

One of our translator has a problem with Multiterm

When she tries to merge some terms in one of our big termbases, after the merge some of the terms disappear.

We have tried uninstalling Multiterm and installing it again, and also installing different versions of Multiterm 2017 to see if it worked in any of them.

Her current Multiterm version is:

You can see an example of the problem in the screenshots below, after the merge the DE, IT, FR terms and one of the EN terms has disappeared too.

Do you know why this is happening and how we can fix it?

Thank you! :)

Before merge:

 

After merge:

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