Multiterm 2017 Parsing error

Hi all,

After creating a new MT—luckily, I entered only a few terms to see if it works—and attempting to export it into an Excel file, I receive this "Parsing error" warning.

Why do I need to export as an Excel file? The client WANTS it, need I say more?

Yes, I have read ALL suggestions in the KB, goggled to no end, unfortunately to no avail.

When Excel opens, it is simply a blank page.

I can open txt, HMTL, doc files, you name it, but not xml files.

Anyone want to try this one?