Multiterm error message when adding new entries

Hi all,

I have been working on a term base in Multiterm for the past months without any problem (other than working slightly slower when connected to VPN). However, a while ago I received the error message below when adding a new entry:

[One or more errors occurred]

This has become a recurring incident, as whenever I try to add a new entry I get the same message from the software and the updates are not saved correctly. I have installed the latest updates of Multiterm and the problem persists. Also, I have tried to get in touch with general IT, who suggested raising this issue here. Any advice/help? Thanks in advance!

Best,

Lucía

Parents
  • At first glance I notice in this entry a couple of odd facts. "PROTOCOL NUMBER" as the name of a language? So if you click on "Add Term" do you add a term to a language called "PROTOCOL NUMBER"? In addition, you have the "Entry Id" field empty, which is even more perplexing. An "Entry Id" comes into existence when you add the first term in whatever language your termbase includes. According to this snapshot. you have a term already, which is "test". Why is it not showing any "Entry Id" then? That cannot be possible. At least not to me and to what I know about the structure and functioning of a MultiTerm termbase. If you wish, I can take a look at your termbase.

  • At first glance I notice in this entry a couple of odd facts. "PROTOCOL NUMBER" as the name of a language?

    Thanks I didn't even notice that.  Indeed a very odd way to work.

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