Studio 2021 - "Multiterm is unable to add the entry"

Hi

I have this ongoing message:

Studio 2021 - "Multiterm is unable to add the entry"

How can I fix it?

Thank you

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  • Hello ,

    Normally a repair of Studio/MultiTerm will fix this issue

    https://gateway.sdl.com/apex/communityknowledge?articleName=000001414

    Should the issue persist, please post the full error stack, so we can investigate further-

  • Hello Steven

    I still have this problem

    I'm adding the XML file to the thread in case you can help me

    Thank you

    <?xml version="1.0"?>

    -<SDLErrorDetails time="14/01/2021 12:10:19 a. m.">

    <ErrorMessage>MultiTerm is unable to add the entry.</ErrorMessage>


    -<Exception>

    <Type>System.Runtime.InteropServices.COMException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</Type>

    <ErrorCode>-2147220961</ErrorCode>

    <HelpLink/>

    <Source>MtTermbase</Source>

    <HResult>-2147220961</HResult>


    -<StackTrace>

    -<![CDATA[ en Sdl.MultiTerm.TMO.Interop.EntriesClass.New(String EntryXML, Boolean Incomplete)
    en Sdl.MultiTerm.Client.UI.Viewer.DefaultTermViewer.AddConcept(String entryXml)
    en Sdl.MultiTerm.Client.UI.Viewer.DefaultTermViewer.SaveOrUpdateConcept(String entry, Boolean isNew)
    en Sdl.MultiTerm.Client.UI.Viewer.DefaultTermViewer.SaveNewConcept()
    en Sdl.MultiTerm.Client.UI.Viewer.DefaultTermViewer.SetupNewConcept(String source, String target)
    en Sdl.MultiTerm.Client.UI.Viewer.DefaultTermViewer.AddNewConceptWithTerms(String source, String target)
    en Sdl.MultiTerm.Client.UI.Viewer.DefaultTermViewer.EditNewIncomplete(String source, String target)
    en Sdl.MultiTerm.Client.MiniEditor.MiniEditorControl.AddTerm(TermbaseStatus activeTermbase, String source, String target)
    en Sdl.MultiTerm.Client.MiniEditor.MiniEditor.AddTerm(TermbaseStatus activeTermbase, String source, String target)
    en Sdl.TranslationStudio.Editor.Terminology.TermbaseViewer.MultiTermViewerWinFormsUI.AddTerm(ITermbaseInfo termbaseInfo, String source, String target)
    en Sdl.TranslationStudio.Editor.Terminology.TermbaseViewer.MultiTermViewerWinFormsUI.AddTerm(String source, String target)
    en Sdl.TranslationStudio.Editor.Terminology.TermbaseViewer.TermBaseViewPartX.TerminologyProviderViewerAddTerm(String source, String target)]]>
    </StackTrace>

    </Exception>


    -<Environment>

    <ProductName>SDL Trados Studio</ProductName>

    <ProductVersion>Studio16</ProductVersion>

    <EntryAssemblyFileVersion>16.1.3.4096</EntryAssemblyFileVersion>

    <OperatingSystem>Microsoft Windows 10 Pro</OperatingSystem>

    <ServicePack>NULL</ServicePack>

    <OperatingSystemLanguage>2058</OperatingSystemLanguage>

    <CodePage>1252</CodePage>

    <LoggedOnUser>DESKTOP-5G1T1PL\User</LoggedOnUser>

    <DotNetFrameWork>4.0.30319.42000</DotNetFrameWork>

    <ComputerName>DESKTOP-5G1T1PL</ComputerName>

    <ConnectedToNetwork>True</ConnectedToNetwork>

    <PhysicalMemory>8235312 MB</PhysicalMemory>

    </Environment>

    </SDLErrorDetails>

Reply
  • Hello Steven

    I still have this problem

    I'm adding the XML file to the thread in case you can help me

    Thank you

    <?xml version="1.0"?>

    -<SDLErrorDetails time="14/01/2021 12:10:19 a. m.">

    <ErrorMessage>MultiTerm is unable to add the entry.</ErrorMessage>


    -<Exception>

    <Type>System.Runtime.InteropServices.COMException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</Type>

    <ErrorCode>-2147220961</ErrorCode>

    <HelpLink/>

    <Source>MtTermbase</Source>

    <HResult>-2147220961</HResult>


    -<StackTrace>

    -<![CDATA[ en Sdl.MultiTerm.TMO.Interop.EntriesClass.New(String EntryXML, Boolean Incomplete)
    en Sdl.MultiTerm.Client.UI.Viewer.DefaultTermViewer.AddConcept(String entryXml)
    en Sdl.MultiTerm.Client.UI.Viewer.DefaultTermViewer.SaveOrUpdateConcept(String entry, Boolean isNew)
    en Sdl.MultiTerm.Client.UI.Viewer.DefaultTermViewer.SaveNewConcept()
    en Sdl.MultiTerm.Client.UI.Viewer.DefaultTermViewer.SetupNewConcept(String source, String target)
    en Sdl.MultiTerm.Client.UI.Viewer.DefaultTermViewer.AddNewConceptWithTerms(String source, String target)
    en Sdl.MultiTerm.Client.UI.Viewer.DefaultTermViewer.EditNewIncomplete(String source, String target)
    en Sdl.MultiTerm.Client.MiniEditor.MiniEditorControl.AddTerm(TermbaseStatus activeTermbase, String source, String target)
    en Sdl.MultiTerm.Client.MiniEditor.MiniEditor.AddTerm(TermbaseStatus activeTermbase, String source, String target)
    en Sdl.TranslationStudio.Editor.Terminology.TermbaseViewer.MultiTermViewerWinFormsUI.AddTerm(ITermbaseInfo termbaseInfo, String source, String target)
    en Sdl.TranslationStudio.Editor.Terminology.TermbaseViewer.MultiTermViewerWinFormsUI.AddTerm(String source, String target)
    en Sdl.TranslationStudio.Editor.Terminology.TermbaseViewer.TermBaseViewPartX.TerminologyProviderViewerAddTerm(String source, String target)]]>
    </StackTrace>

    </Exception>


    -<Environment>

    <ProductName>SDL Trados Studio</ProductName>

    <ProductVersion>Studio16</ProductVersion>

    <EntryAssemblyFileVersion>16.1.3.4096</EntryAssemblyFileVersion>

    <OperatingSystem>Microsoft Windows 10 Pro</OperatingSystem>

    <ServicePack>NULL</ServicePack>

    <OperatingSystemLanguage>2058</OperatingSystemLanguage>

    <CodePage>1252</CodePage>

    <LoggedOnUser>DESKTOP-5G1T1PL\User</LoggedOnUser>

    <DotNetFrameWork>4.0.30319.42000</DotNetFrameWork>

    <ComputerName>DESKTOP-5G1T1PL</ComputerName>

    <ConnectedToNetwork>True</ConnectedToNetwork>

    <PhysicalMemory>8235312 MB</PhysicalMemory>

    </Environment>

    </SDLErrorDetails>

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