Multiterm and Glossary Converter not working properly

 So, this issue has been reported, but I am not having it with Multiterm 2019, but Multiterm 2017.

While trying to use  Multiterm and Glossary Converter, I find myself unable to use them properly.

On glossary converter the following error is displayed:


"Can't detect Multiterm, using xdt/xml as termbase format instead."


Any help would be appreciated.