Script errors in Web Lookup

Hello. I recently had to purchase a new computer and have installed Studio 2019 plus the Web Lookup add-on. However, I am getting script errors whenever I try to look something up:

Clicking "Yes" does allow me to continue and use the add-on, but things seem to run a lot slower than before invoking the add-on and the error pops up again from time to time at random times.

Any idea what might be wrong? I never had this problem on my old set-up.

Cheers

Susan

 

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  • I have a very similar issue: When invoking Web Lookup, a slightly different error message shows up, which I can't even click away. It keeps popping up again immediately. That means that Studio is then unusable, and I have to kill the whole Studio process in Task Manager. I already did the recommended steps (updating Java and Explorer), but to no avail. Your help would be very much appreciated.

    Cheers,

    Klaus

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  • I have a very similar issue: When invoking Web Lookup, a slightly different error message shows up, which I can't even click away. It keeps popping up again immediately. That means that Studio is then unusable, and I have to kill the whole Studio process in Task Manager. I already did the recommended steps (updating Java and Explorer), but to no avail. Your help would be very much appreciated.

    Cheers,

    Klaus

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