You have logged in successfully, however this app is not available for you to download because you don’t have a license !

 
Hi,
 
Trying to download "Excelling Multiterm" I got this message:
 
Download App
Download not avaliable
You have logged in successfully, however this app is not available for you to download because you don’t have a license for one of the supported products (SDL MultiTerm 2011 - SDL MultiTerm 2014 - SDL MultiTerm 2015 - SDL MultiTerm 2017 - SDL MultiTerm 2019) in your account. Please contact the administrator of your company licenses and they will be able to download the app for you. Alternatively contact SDL through your support account, or via the appstore forum in the SDL Community. For more information, please see the [language] Terms and Conditions
 
Note that I have tried for the 2 versions of the app, each time impossible download.
 
What to do ?
 
Thanks in advance, Manuella
Parents Reply Children