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I tried a couple of times to download the Excel4GroupShare app but always returns this message.
Even though I have the product on my account, I can't download it.Is there an alternative way?
Download App Download not available You have logged in successfully, however, this app is not available for you to download because you don’t have a license for one of the supported products (SDL Studio GroupShare 2017) in your account. Please contact the administrator of your company licenses and they will be able to download the app for you. Alternatively contact SDL through your support account, or via the app store forum in the SDL Community. For more information, please see the [language] Terms and Conditions
I had the same issue and had to contact SDL Support, who then send me the tool through the support portal. It must be a general issue.
I'm experiencing the same issue while having Groupshare 2017 SR1 in my account.