SDLXLIFF Converter for MS Office - error on converting to Word

Hi guys,

I just installed Trados 2019 and noticed have to install the convertor plugin separately.Here is the ling to the plugin:

However, when I tried to convert an XLIFF file to a Word document, it failed with this message:

I do have OpenXML installed, here is a Control Panel screenshot:

When I click on "Yes" no file is produced. What could be the cause for this issue?