SDLXLIFF Converter for MS Office - error on converting to Word

Hi guys,

I just installed Trados 2019 and noticed have to install the convertor plugin separately.Here is the ling to the plugin: https://appstore.sdl.com/language/app/sdlxliff-converter-for-ms-office/2/

However, when I tried to convert an XLIFF file to a Word document, it failed with this message:

I do have OpenXML installed, here is a Control Panel screenshot:

When I click on "Yes" no file is produced. What could be the cause for this issue?

Thanks,
Georgi

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