Hi, I've already seen a similar post from 2 years ago but the solution is just that "there is a glitch going on" so I'm hoping to get a recent reply.
I'm trying to download IRIS PDF OCR Support for Studio but it's always asking me to log-in before I'm allowed to download it. I've already logged-in a dozens of times, still to no success, it never assumes my log-in and just keeps on requesting it, not allowing me to download.
I would like to know if there is a solution for this.
Hello Mariana Marmelada,
Can you please advise if you work with Studio Freelance (or Professional ) or with the trial version ?
If it is the Freelance version , can you please provide me with more details in order to understand better where can be the problem , maybe send me a print screen with the error.
In case it is the trial version , please note that it has some limitations: you do not have access to machine translation, apps and multiterm desktop , as these require a license (for freelance or professional).
Looking forward for your reply .
Best regards ,