After shutting down unexpectedly quite a few times per day, my Studio 2019 opens several Word files in the background with parts of the translated text. Both issues are a tremendous waste of time. Any ideas how to fix this?
Hi Lais Andrade
Sometimes if a particular project is causing Studio to crash unexpectedly, it can be resolved by disabling Match Repair here:
HOWEVER, the fact that Word files are opening unexpectedly would indicate that Word and/or Studio are not functioning correctly. The logical first step to try with this is to run a Windows Repair on each of them.
Presuming you're on a PC, here's how you perform a Windows Repair on any software you have installed:
installation and licensing help
Select 'Installation' from the 'Case type' dropdown menu.
Someone will help in the next day or two if you give your correct email address.
All the best,
I have already tried all the possible solutions mentioned previously in this and other online discussions - repairing, checking conflicts with antivirus program etc. I have also disabled the Match repair function. But thank you, anyway. However, I must say, having seen the same or similar complaints appear repeatedly online, I wonder why SDL does not dig into it and find a technical solution that allows us to concentrate on translating instead of on fixing the software problems.
Select 'Installation' from the 'Case type' dropdown menu and give your correct email address.
The repetitive opening of Word is not a common recurrence, so it may be an interaction problem.