Studio 2019 SR2 15.2.4.1693 does not open after installing "Integrated Search Views"

Hi there,

after downloading the latest version of "Integrated Search Views" from the AppStore and installing it,

Studio 2019 SR2 15.2.4.1693 does no longer open:

I am getting this error instead:

<SDLErrorDetails time="25/10/2019 15:26:29">

  <ErrorMessage>Service 'Sdl.Desktop.Platform.CommandBars.IActionService' could not be started.</ErrorMessage>

  <Exception>

    <Type>Sdl.Desktop.Platform.Services.ServiceStartException, Sdl.Desktop.Platform, Version=15.2.0.0, Culture=neutral, PublicKeyToken=c28cdb26c445c888</Type>

    <HelpLink />

    <Source>Sdl.Desktop.Platform</Source>

    <HResult>-2146233088</HResult>

    <StackTrace><![CDATA[   at Sdl.Desktop.Platform.Implementation.Services.ServiceContext.GetLocalService[T]()

   at Sdl.Desktop.Platform.Implementation.Services.ServiceContext.GetService[T]()

   at Sdl.Desktop.Platform.Implementation.StudioWindow.get_ActionService()

   at Sdl.Desktop.Platform.Implementation.CommandBars.AbstractCommandBar.CreateCommandBarAction(String actionId)

   at Sdl.Desktop.Platform.Implementation.CommandBars.FirstRibbonApplicationMenuInitializer.CreateItems(IRibbonApplicationMenu mainMenu)

   at Sdl.Desktop.Platform.Implementation.CommandBars.FirstRibbonApplicationMenuInitializer..ctor(IRibbonApplicationMenu applicationMenu)

   at Sdl.Desktop.Platform.Implementation.StudioWindow.Init(IEventAggregator eventAggregator)

   at Sdl.Desktop.Platform.Implementation.Studio.CreateWindowInternal(Boolean setActive, IEventAggregator eventAggregator)

   at Sdl.Desktop.Platform.Implementation.Studio.Run(ISplashScreen splashScreen, IEventAggregator eventAggregator)

   at Sdl.TranslationStudio.Application.Launcher.RunApplication()]]></StackTrace>

    <InnerException>

      <Type>System.ArgumentException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</Type>

      <ParamName />

      <HelpLink />

      <Source>mscorlib</Source>

      <HResult>-2147024809</HResult>

      <StackTrace><![CDATA[   at System.ThrowHelper.ThrowArgumentException(ExceptionResource resource)

   at System.Collections.Generic.Dictionary`2.Insert(TKey key, TValue value, Boolean add)

   at System.Collections.ObjectModel.KeyedCollection`2.AddKey(TKey key, TItem item)

   at System.Collections.ObjectModel.KeyedCollection`2.InsertItem(Int32 index, TItem item)

   at System.Collections.ObjectModel.Collection`1.Add(T item)

   at Sdl.Desktop.Platform.Implementation.CommandBars.ActionService.OnStart()

   at Sdl.Desktop.Platform.Services.AbstractService.Start(IServiceContext context)

   at Sdl.Desktop.Platform.Implementation.Services.ServiceContext.GetLocalService[T]()]]></StackTrace>

    </InnerException>

  </Exception>

  <Environment>

    <ProductName>SDL Trados Studio</ProductName>

    <ProductVersion>15.0.0.0</ProductVersion>

    <EntryAssemblyFileVersion>15.2.4.1693</EntryAssemblyFileVersion>

    <OperatingSystem>Microsoft Windows 10 Enterprise</OperatingSystem>

    <ServicePack>NULL</ServicePack>

    <OperatingSystemLanguage>1033</OperatingSystemLanguage>

    <CodePage>1252</CodePage>

    <LoggedOnUser>GLOBAL\XXX</LoggedOnUser>

    <DotNetFrameWork>4.0.30319.42000</DotNetFrameWork>

    <ComputerName>STRXXX</ComputerName>

    <ConnectedToNetwork>True</ConnectedToNetwork>

    <PhysicalMemory>8024484 MB</PhysicalMemory>

  </Environment>

</SDLErrorDetails>

Deleting the plugin files from the following folders fixes the issue:

C:\Users\%username%\AppData\Roaming\SDL\SDL Trados Studio\15\Plugins\Packages
C:\Users\%username%\AppData\Roaming\SDL\SDL Trados Studio\15\Plugins\Unpacked


Regards

Frank

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