Detecting language please wait for.......
I have a proper Studio 2017 licence, but when I try to download the app above it would tell me:
Hello Patrizia Cipolla ,
I have checked our systems and it appears that you have multiple accounts (created a new one also recently that does not have any licences attached.
Please login to the app store using the original email address you used when purchasing Studio- not the new one used when creating the account a couple of days ago.
If you can't access the old email address- please email me at firstname.lastname@example.org with the account details and I can update this for you with your new preferred email address.
Where do I access my account from?
Could you please drop me an email letting me know which email addresses you have used previously and most recently. This is not something we can discuss on an open forum.