The IATE Plugin is not working anymore

The IATE plugin stopped working after the last update in Trados Studio 2019. I now have Trados Studio 2021 (and I've done all the updates) and it still doesn't work. No only are no terms displayed, but activating the plugin blocks the other termbanks.

And on top of it, I don't find how to issue a ticket. Just great

I wish someone at SDL/ RWS would solve the problem, rather than have the community answer for them.

What a waste of time!

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