Translate
Hello team,
I am sorry not to answer you before. So much that you closed the case.
I have reviewed and updated to the date all updates of my operative system.
Latest update for Trados and Multiterm still aborts. Message still says the root element is missing.
Here I attach some information. It would also be most helpful to know what to do since I fear this happens every time there is a new update.
I think there is no problem in using Chrome browser, since elements missing (not fully installed or even downloaded from Windows) in my operative system were manually made using Chrome.
Thank you very much in advance
2019-07-11 20:32:22,296 INFO : Logging started. 2019-07-11 20:32:22,311 INFO : Sdl.Tools.Chainer.ProgramOptions: Base: Sdl.Tools.Chainer.ProgramOptions Help switch present: False Error text: Options: [task, install] [suite, TranslationStudio.Professional.Suite] [uilevel, all] [noconsole, ] [loglevel, all] Arguments: Task: Installation UILevel: All Suite path: C:\ProgramData\Package Cache\SDL\SDLTradosStudio2017_SR1\TranslationStudio.Professional.Suite Response path: Logger directory: C:\ProgramData\SDL\Chainer\Logs Logger level: ALL MSI log level: Verbose Confirm ? no 2019-07-11 20:32:22,343 INFO : Loading version 1.6 suite. 2019-07-11 20:32:27,274 FATAL : System.Xml.XmlException: Falta el elemento ra�z. en System.Xml.XmlTextReaderImpl.Throw(Exception e) en System.Xml.XmlTextReaderImpl.ParseDocumentContent() en System.Xml.XmlTextReaderImpl.Read() en System.Xml.XmlLoader.Load(XmlDocument doc, XmlReader reader, Boolean preserveWhitespace) en System.Xml.XmlDocument.Load(XmlReader reader) en System.Xml.XmlDocument.Load(String filename) en Sdl.Tools.Chainer.PackageTracker.get_RootNode() en Sdl.Tools.Chainer.PackageTracker.SuiteVersionRegistered() en Sdl.Tools.Chainer.PackageTracker.IsSuiteDowngrading() en Sdl.Tools.Chainer.Task.Perform(Suite suite) en Sdl.Tools.Chainer.Program.Execute() en Sdl.Tools.Chainer.Program.Main() 2019-07-11 20:32:27,274 INFO : Logging ended.
