Error when trying to create "Cloud project" from inside SDL Trados Studio 2021 Freelance Plus ("You do not have the appropriate permissions to create Cloud projects")

Hi there,

(As usual,) I'm confused. I upgraded from Studio 2019 to "SDL Trados Studio 2021 Freelance Plus". I read online that I would be getting free access to Trados Live. Not entirely clear which version/plan. "Essentials"? As far as I can tell, I have a licence for the program, rather than the new subscription. But to be honest, I can't be sure.

I've read the various bits of info online (and watched the video), and have NO idea what to do to enable, access, use the new Live feature/functionality.

When I try to create a new "Cloud project" from inside SDL Trados Studio 2021 Freelance Plus, I am told: "You do not have the appropriate permissions to create Cloud projects". Now what?

Regards,

Michael