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One of my projects has a "Deleting..." status that does not change.
I want to delete it, but maybe the following information is helpful to understand the problem:
I cannot access it anymore through the Projects tab (Trados Live). If I try to access it via Dashbord, it shows this message:
The resource you are trying to access was not found.Trace id: 1aa292b1-a92c-4f86-9ede-dbce6398b3bc
Hello Ricardo Romanoff ,
So I can try and reproduce this, did you create the project in Trados Live or Studio?
Have you deleted the project locally?
I guess it was created in Trados Live (sorry for the imprecision, it was one of my first projects using Trados, so I am not quite sure about it).
And yes, I deleted the project locally.
If the project was created in Live and then downloaded locally, then deleting the project may have caused the issue.
Please try restoring the project (recycle bin) then, if successful, go your project in the cloud and delete.
Once this has been done, you should be able to delete the project from your local machine.
I have the same issue.
Trace id: 992b8c58-dc8f-4d14-9493-b92d8c09933c
Error message: The resource you are trying to access was not found.
I think my original project was created from trados studio 2021 program. (via creating a cloud project in the program)
But, when I was uploading my project files to the trados live (cloud), some error has happened, and I wanted to restart the project.
So, I deleted the project in the trados live. However, it is still 'deleting' status and grayed out.
In addition, the trados studio 2021 program also has the cloud trados project which I want to delete.
When I delete the project, the cloud project still appears.
Similarly, I cannot completely delete the project in the trados live(cloud) and, it makes the error. (Trace id and Error message written above in this article).
Sorry for the delay. The project was also deleted from my recycle bin.
I tried to create a folder in my local machine with the exact name showed in the image attached (an error message that pops-up when I try to download the project), but it also did not work. I am not able to download it anymore and the the "Deleting..." status is still on.
"message": "Project with id 5f73c2bd0efac17e3ba53a2f not found",