Hi, i can't install the MultiTerm update, error message: « Package SDL MultiTerm 2019 Convert could not be removed. Another installation is running. Error number 1618
What can i do ?
Hi, i can't install the MultiTerm update, error message: « Package SDL MultiTerm 2019 Convert could not be removed. Another installation is running. Error number 1618
What can i do ?
Hello,
Please try to follow the below steps :
1. Download the latest version for Multiterm 2019 from the following link: sdlpatches:5dlpatch35@ftp-emea.sdlproducts.com/.../SDLMultiTermDesktop2019_CU6_56482.zip
2. Run the installer downloaded at step 1.
3. If you receive any error message please try to install Multiterm 2019 manually following the steps from this article: https://gateway.sdl.com/apex/communityknowledge?articleName=000008331
Thank you,
Sorin
Hi !
I tried following the steps (that is, I checked that all components were there, and they are), it didn't work :(
I still get the same message, even with the direct link for installation : « Could not complete as another installation is already taking place »
Gilles Snoeck Support Case Id : 00563603. Support case has been logged for your assistance. Please check your SDL Community email address for updates.
Hi,
Were you able to solve this problem. I have the problem and received the same error message (1618). I have Trados Studio 2021, and I am a unable to install the last version of Trados Studio. Please could you help me?
Thanks,
Hello Geraldine Etienne
Please try to follow the below steps :
1. Download the latest version for Studio 2021 from the following link: downloadcentercdn.sdl.com/.../TradosStudio2021_SR1_CU8_4404.zip
2. Run the installer downloaded at step 1.
3. If you receive any error message please try to install Studio 2021 manually following the steps from this article: https://gateway.sdl.com/apex/communityknowledge?articleName=000013220
Thank you,
Sorin
Hi Sorin Perta
Thank you so much for your help! I was able to install Studio 2021 by following the steps from the article that you referred to.
All the best,
Géraldine