Cannot log into Trados Live on the web due to permission issues

Hello,

I'm trying to log into Trados Live on Edge/Chrome to use it for the first time, but I'm getting this error message no matter what browser/system I use.

Does anyone know how to solve or work around this?

Error message in Trados Live stating 'You don't have permissions for this account' with an OK button, indicating an access issue.

And I also can't create or access cloud projects on Trados 2021... Just wanna know how to fix these.

Trados Studio new cloud project creation window with an error message 'Connection to SDL Language Cloud failed. Try again later.'



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[edited by: Trados AI at 6:55 AM (GMT 0) on 5 Mar 2024]
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