Studio Live Error 500

I am trying to learn the ropes with Studio Live and I keep getting this Error 500 ' Generic Error'

{
  "resourceType": "TERMBASE",
  "page": 1,
  "pageSize": 50
}
Response
{
  "message": "An error occured while processing your request!",
  "errorCode": "GENERIC_APPLICATION_EXCEPTION",
  "details": []
}
Screenshot of Trados Studio error log showing multiple 'Error 500 - Generic Error' with details expanded showing 'GENERIC_APPLICATION_EXCEPTION'.

I have created a project online and translated it partially there. I have these issues:
1) The termbase was not working and I couldn't understand where the recognized terms are displayed
2) I haven't understood how to look a lookup without copy-pasting the words in the Lookup pane manually
(I was using Chrome on Mac)

3) I am trying to finish the project offline using SDL Studio 2021 and there seem to be a connection error. It has found the cloud project and it is displayed in the Project page,
but when I click on it, it says the file can't be retrieved because I have no online connection (I am connected).
4) I am trying to download a bilingual *.sdlxliff to upload it manually in Studio because of issue #3, but all I can get is a partially translated target file.

Screenshot of Trados Studio with 'No internet connection' error message and 'No tasks available' notification in the cloud files and tasks pane.





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[edited by: Trados AI at 6:55 AM (GMT 0) on 5 Mar 2024]
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