SDL Trados Studio
SDL Trados GroupShare
SDL Trados Business Manager
SDL Trados Live
SDL MultiTerm
SDL Passolo
SDL Speech to Text
SDL Managed Translation - Enterprise
SDL MultiTrans
SDL TMS
SDL WorldServer
Translation Management Connectors
SDL LiveContent S1000D
SDL Contenta S1000D
SDL XPP
SDL Tridion Docs
SDL Tridion Sites
SDL Content Assistant
SDL Machine Translation Cloud
SDL Machine Translation Connectors
SDL Machine Translation Edge
Language Developers
Tridion Developers
Tridion Docs Developers
Xopus Developers
Community Help
SDL User Experience
Language Products - GCS Internal Community
SDL Community Internal Group
SDL Access Customer Portal
SDL Professional Services
SDL Training & Certification
Style Guides
Language Technology Partner Group
SDL Academic Partners
SDL Enterprise Technology Partners
XyUser Group
ETUG (European Trados User Group) Public Information
Machine Translation User Group
Nordic SDL Tridion Docs User Group
SDL Tridion UK Meetup
SDL Tridion User Group New England
SDL Tridion West Coast User Group
SDL WorldServer User Group
Tridion Docs Europe & APAC User Group
Tridion User Group Benelux
Tridion User Group Ohio Valley
SDL MultiTerm Ideas
SDL Passolo Ideas
SDL Trados GroupShare Ideas
SDL Trados Studio Ideas
SDL Machine Translation Cloud Ideas
SDL Machine Translation Edge Ideas
SDL Language Cloud TMS Ideas
SDL Language Cloud Terminology Ideas
SDL Language Cloud Online Editor Ideas
SDL Managed Translation - Enterprise Ideas
SDL TMS Ideas
SDL WorldServer Ideas
SDL Tridion Docs Ideas
SDL Tridion Sites Ideas
SDL LiveContent S1000D Ideas
SDL XPP Ideas
Events & Webinars
To SDL Documentation
To SDL Support
What's New in SDL
Detecting language please wait for.......
Hello.
I was away from home in recent days and did a part of my work in the SDL Trados Live. There is one active file (I had cancelled another one) in the project (originally a docx file). It has got a number of segments confirmed in recent days in the Online Editor and comments associated with them.
When I opened the project in the Studio (SDL Trados Studio 2021 SR1 - 16.1.3.4096) and tried to open the file, I got the "Synchronize changes" notification. I clicked YES and the file opened up, but it is NOT updated! When I close the file and open it again in the Online Editor, I see the previous changes and can edit the file. Once it is edited again I try to open it in the Studio again I get the similar "Synchronize changes" question. I answer "yes" again and again I do not see the changes in the file in the Studio!
On the file list in the Studio at the "cloud task" I can see an error message probably meaning that the "generate-target" has failed.
In the list generate I can see that the "generate target" tasks have been started a number of times today but have never been completed!
What can be the reason of this problem?
(Note: Some Polish letters in my user name are not displayed properly in the Online Editor - see this topic. Can this be the reason?)
Radek K. Support Case Id : 00574792. Support case has been logged for your assistance. Please check your SDL Community email address for updates.
Thank you very much, Steven Whale. I hope to receive the support soon.