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I was away from home in recent days and did a part of my work in the SDL Trados Live. There is one active file (I had cancelled another one) in the project (originally a docx file). It has got a number of segments confirmed in recent days in the Online Editor and comments associated with them.
When I opened the project in the Studio (SDL Trados Studio 2021 SR1 - 188.8.131.5296) and tried to open the file, I got the "Synchronize changes" notification. I clicked YES and the file opened up, but it is NOT updated! When I close the file and open it again in the Online Editor, I see the previous changes and can edit the file. Once it is edited again I try to open it in the Studio again I get the similar "Synchronize changes" question. I answer "yes" again and again I do not see the changes in the file in the Studio!
On the file list in the Studio at the "cloud task" I can see an error message probably meaning that the "generate-target" has failed.
In the list generate I can see that the "generate target" tasks have been started a number of times today but have never been completed!
What can be the reason of this problem?
(Note: Some Polish letters in my user name are not displayed properly in the Online Editor - see this topic. Can this be the reason?)
Radek K. Support Case Id : 00574792. Support case has been logged for your assistance. Please check your SDL Community email address for updates.
Thank you very much, Steven Whale. I hope to receive the support soon.